Agreement to these terms

By accessing this website or using Otangeles Notes+, you agree to these Terms of Service. If you use the service on behalf of a practice, medical group, or other organization, you represent that you have authority to bind that organization.

Website information

The website describes Otangeles Notes+ and related services. Website content is provided for general information and does not guarantee availability, pricing, results, integrations, compliance status, or implementation timelines for any specific customer.

Product use and customer agreements

Use of Otangeles Notes+ by a practice is governed by a signed subscription agreement and, where applicable, a Business Associate Agreement. If these website terms conflict with a signed customer agreement, the signed customer agreement controls for that customer's use of the service.

Clinical responsibility

Otangeles Notes+ supports documentation, review, signature, coding, billing, and practice operations workflows. The service does not provide medical advice, diagnose conditions, prescribe treatment, or replace professional judgment. Providers retain responsibility for clinical decisions, documentation accuracy, review, and signature.

AI and scribe-assisted workflows

AI-assisted drafts, coding suggestions, completeness checks, and scribe-service work are workflow aids. Users are responsible for reviewing outputs before relying on them, signing notes, submitting claims, or making operational decisions.

Acceptable use

You may not misuse the website or service, attempt unauthorized access, interfere with security or availability, reverse engineer the service except where law permits, upload malicious code, violate laws, infringe rights, or use the service outside the scope of your agreement or authorization.

Accounts and data

Customers and authorized users are responsible for maintaining accurate account information, safeguarding credentials, assigning appropriate user roles, and promptly notifying us of suspected unauthorized access. Customer data ownership, export, deletion, and retention are handled under the applicable customer agreement and BAA.

Intellectual property

Otangeles and its licensors own the website, service, software, designs, logos, documentation, and related intellectual property. Subject to the applicable agreement, customers retain rights in their practice data, clinical records, claims history, and operational data.

Third-party systems

Otangeles Notes+ may connect with third-party systems such as facility EHRs, billing tools, identity providers, communications tools, or hosting and infrastructure services. Third-party services may have their own terms, privacy policies, availability, and security practices.

Disclaimers and limitations

The website is provided "as is" and "as available." To the fullest extent permitted by law, Otangeles disclaims warranties not expressly stated in a signed agreement. Liability limits, indemnity, service levels, support, fees, and termination rights for customers should be set out in the applicable subscription agreement.

Changes and contact

We may update these terms from time to time. The updated version will be posted on this page. Questions about these terms can be sent to hello@otangeles.com.