The provider opens one rounding list across every facility they cover. Census is current, new admissions are flagged, and each patient carries their post-acute context — recent labs, meds, assessments, last visit.
During or right after the visit, AI-assisted drafting builds the note — HPI, ROS, PE, A&P — from the encounter. The built-in Otangeles scribe team structures, refines, and fills gaps, then submits to the provider with a clear status.
The provider reviews the draft, edits where needed, and signs — or returns it to the scribe team with comments. Aging alerts keep the queue moving before unsigned notes block claims.
Coding support reads the signed note and proposes ICD-10 and CPT codes with a documentation-support status for each. Charges are captured while the encounter is fresh.
Before anything reaches the billing queue, the encounter passes a claim-readiness review: documentation completeness, code support, eligibility, and clean-claim checks. Issues route back to the right person — with the reason.
Billers work a live queue of claim-ready encounters. Clean-claim review is the last gate before submission; denials come back with reason codes into a rework queue instead of a black hole.
Explore Billing & RCM →Administrators watch the whole pipeline: unsigned notes, aging documentation, billing queues, provider throughput, and facility performance — and intervene before problems become revenue problems.
The same encounter, four sets of hands — with status and accountability at each step.